Excellent Support Service!

Here we answer some of your more frequently asked questions, about everything from payment to the services we offer. If you can't find the information you're looking for here, please feel free to get in touch with us by calling the clinic on (03) 5223 2370.


Where is Geelong Bodi and Mind based?

The Geelong Bodi and Mind clinic is located at 83 Garden Street, East Geelong, Victoria, Australia.
For more information about our clinic please visit the About Us and the Contact Us pages.


What Services are Offered at Geelong Bodi and Mind?

We currently offer a wide range of holistic treatments, all of which can be found at Our Services.


How Do I Book an Appointment?

To book an appointment with one of our practitioners you can call our reception at (03)-5223-2370 between the hours of 9.00am - 5.00pm, Monday to Thursday. Alternatively you can email This email address is being protected from spambots. You need JavaScript enabled to view it.

Further information about booking an appointment can be found at the end of each individual description of the services we offer. You can find those details at the Our Services page. Alternatively, you can visit the Contact Us page.


What Methods of Payment are Accepted?

Geelong Bodi and Mind offer EFTPOS and HICAPS facilities for your convenience.
Gift Vouchers are also available from reception.


Do I Need a Referral?

You do not require a referral to see our practitioners as a private client. 

However, if you wish to claim rebates through Medicare, you will need a referral. Please see Do Rebates or Concessions Apply? below for more information.


Do Rebates or Concessions Apply?

Private Health Fund Rebates and Concessions for Pension Card holders may apply.

If you have Health Cover which includes remedial massage,  or other Treatment modalities, you can claim a rebate for those sessions from your health fund, or immediately at our clinic using HICAPS.

A Medicare Rebate may be available for some of the psychological services offered, but you will need to visit your GP, psychiatrist or paediatrician to obtain a Mental Health Care Plan (MHCP) and a referral to a specific psychologist by name at Geelong Bodi and Mind. Your GP will need to complete a detailed mental health assessment and prepare a Mental Health Treatment Plan before referring you to a psychologist.


I Want to Quit Smoking, Can You Help?

Hypnotherapy has proven an effective tool to assist with quitting smoking. For more information about how Clinical Hypnotherapist Karen Holt can help you break the habit of smoking, please see here.


I Need Assistance Managing My Weight, Can You Help?

A variety of the services offered at Geelong Bodi and Mind are designed to assist you with managing your weight and helping you to achieve any health and fitness goals you have in mind.

Hypnotherapy is an effective tool to help with weight management, as detailed in our Hypnotherapy for Weight Control page.


I'm Suffering From Physical Pain, Can You Help?

Geelong Bodi and Mind emphasise a holistic approach to healthcare, so we offer assistance for physical ailments as well as mental or emotional ones.

Hypnotherapy ,and Remedial Massage all feature treatment options designed to help manage physical symptoms. They can also help with the emotional side-effects that come from having an injury or impairment. You can find out more about each treatment option and which physical ailments they're best suited for by clicking on them, or by heading to Our Services where you can see a full list of services we offer.


What do I do if I Need to Cancel My Appointment?

We understand that sometimes life gets in the way, and cancellations are an unfortunate but understandable occurrence. We do ask that you provide 48 hours notice of cancellation so others may benefit from this time. Cancellation fees may apply. 

If you need to cancel an appointment please call us on (03)-5223-2370.